So I am a bit new to HomeSeer Zee S2, coming from Fibaro HC2. Main reason for moving is the instability of Z-Wave communication in the HC2, it's not to be trusted when one starts to load up the system. And I only have about 50 physical devices, however I very complexed rules for scenes/events.
So now after a few months most of my scenes are converted to events and so on. I have sold my HC2, and I am trying to live with the HomeSeer Zee S2.
The first thing I had problems with was localization. That was fixed rather fast and I was looking forward to my move to Zee S2.
Then hell broke lose:
1) I have events generated in random that has no reference to any trigger.
2) I have devices that are turned on (and off) at random, no events are not even used, they are just commands send from the controller without any trigger or events to even support the commands.
3) I can not upgrade my Z-Wave plug-in, it fails EVERY time
4) I can not use the energy consumption since it simply cant handle the data, most likly it's down to decimal comma here in Sweden compared to decimal point in US - but come on, it should be able to be used internationally around the globe...
5) The Z-Wave sceen trigger system has an overflow UI error, which makes it impossible to use in events
6) I have so many errors in the LOG file, that I had to remove all sorts of things to even be able to trace what is supposed to happen...
7) When I log into Zee S2 thry putty to native command shell, I do notice that a lot of the user access rights are wrong, and some groups not even defined - this is most likly the reason for some of the above not working...
However it is the two first points above that makes me wonder what this is - an eventengine that fires events without triggers, and devices controlled by the core engine however without any matching events or triggers. That is two BIG errors in my world.
Yes I have sent multiple emails to support@homeseer.com - I get an email back maybe, but simply nothing seems to happen about any of the above errors.
Is this normal and to be expected?
So now after a few months most of my scenes are converted to events and so on. I have sold my HC2, and I am trying to live with the HomeSeer Zee S2.
The first thing I had problems with was localization. That was fixed rather fast and I was looking forward to my move to Zee S2.
Then hell broke lose:
1) I have events generated in random that has no reference to any trigger.
2) I have devices that are turned on (and off) at random, no events are not even used, they are just commands send from the controller without any trigger or events to even support the commands.
3) I can not upgrade my Z-Wave plug-in, it fails EVERY time
4) I can not use the energy consumption since it simply cant handle the data, most likly it's down to decimal comma here in Sweden compared to decimal point in US - but come on, it should be able to be used internationally around the globe...
5) The Z-Wave sceen trigger system has an overflow UI error, which makes it impossible to use in events
6) I have so many errors in the LOG file, that I had to remove all sorts of things to even be able to trace what is supposed to happen...
7) When I log into Zee S2 thry putty to native command shell, I do notice that a lot of the user access rights are wrong, and some groups not even defined - this is most likly the reason for some of the above not working...
However it is the two first points above that makes me wonder what this is - an eventengine that fires events without triggers, and devices controlled by the core engine however without any matching events or triggers. That is two BIG errors in my world.
Yes I have sent multiple emails to support@homeseer.com - I get an email back maybe, but simply nothing seems to happen about any of the above errors.
Is this normal and to be expected?