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Please Help with I/O Linc 2450...not talking to homeseer

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Hi Mark,
I have an insteon I/O Linc 2450. It measures the water level in the pool, and controls the fill valve. It has been working well for over a year. Lately, last month or so, it has stopped working. It is winter, and the pool is not top priority, so I didn't jump right on this problem.


Here's the deal.
Homeseer refuses to talk to the I/O linc. HOWEVER,

FIRST.....
I can manually link my desktop Controlinc Button#4 to the I/O Linc, and I can turn on/off the I/O linc all day long, by pressing button#4 on/off, this works perfect. So I would assume the RECEIVE part of the I/O linc is working.

NEXT....
I have also manually linked an old Appliancelinc to the I/O linc, and they link up just fine. I can press the button on the I/O linc, and it will go on/off, and across the room the appliancelinc will also go on/off.
SO I would assume the TRANSMIT part of the I/O linc is working.

I am on Homeseer3 Pro ver 3.0.0.297
I am on Insteon plugin ver 3.0.6.0

Below I have included a detailed log view of my attempt to add a new device to homeseer through the plugin interface. The log needs to be read from the bottom up. The very first thing on the log was me pressing the button on the I/O linc twice.

The log reflects that it saw my device. Rec):1D 5A 69 13 01 01 C7 06 00.

The address of my device is 1D:5A:69




BEGIN LOG
******************************************************
Nov-30 7:51:58 PM Insteon ..finished saving comm stats.
Nov-30 7:51:54 PM Insteon Saving comm stats...
Nov-30 7:51:47 PM Insteon BackgroundUpdate Thread Complete...
Nov-30 7:51:47 PM Insteon The Insteon device at 1D.5A.69 did not respond. Please check to make sure the address is correct and that the device is powered-up. The device was not registered.
Nov-30 7:51:47 PM Insteon Scheduled polling resumed.
Nov-30 7:51:47 PM Insteon ..Got RF PLM Response 02 6F 80 22 01 1D 5A 69 00 00 00 15
Nov-30 7:51:47 PM Insteon Sending command 02 6F 80 22 01 1D 5A 69 00 00 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True
Nov-30 7:51:47 PM Insteon Calling PLM_RemoveID for 1D.5A.69 1 True
Nov-30 7:51:47 PM Insteon Did not get any device type broadcast for Insteon device 1D.5A.69
Nov-30 7:51:41 PM Insteon ..Got RF PLM Response 02 62 1D 5A 69 0F 10 00 06
Nov-30 7:51:41 PM Insteon Sending command 02 62 1D 5A 69 0F 10 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
Nov-30 7:51:35 PM Insteon ..Got RF PLM Response 02 62 1D 5A 69 0F 10 00 06
Nov-30 7:51:35 PM Insteon Sending command 02 62 1D 5A 69 0F 10 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
Nov-30 7:51:30 PM Insteon ..Got RF PLM Response 02 62 1D 5A 69 0F 10 00 06
Nov-30 7:51:30 PM Insteon Sending command 02 62 1D 5A 69 0F 10 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
Nov-30 7:51:24 PM Insteon ..Got RF PLM Response 02 62 1D 5A 69 0F 10 00 06
Nov-30 7:51:24 PM Insteon Sending command 02 62 1D 5A 69 0F 10 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
Nov-30 7:51:24 PM Insteon Sending Insteon ID Broadcast for '1D.5A.69'
Nov-30 7:51:23 PM Insteon ..Got RF PLM Response 02 6F 41 A2 01 1D 5A 69 00 00 00 15
Nov-30 7:51:23 PM Insteon Sending command 02 6F 41 A2 01 1D 5A 69 00 00 00 to RF PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True
Nov-30 7:51:23 PM Insteon Calling AddRecord for 1D.5A.69 1 True
Nov-30 7:51:23 PM Insteon Scheduled polling temporarily stopped.
Nov-30 7:51:23 PM Insteon Attempting to add Device 1D.5A.69
Nov-30 7:51:23 PM Insteon In BackgroundUpdate Thread...
Nov-30 7:51:23 PM Insteon Launching new BackgroundUpdate Thread with job type 20...
Nov-30 7:51:23 PM Insteon Set add job data : Name:I/O Linc
Nov-30 7:51:23 PM Insteon Confirm Add Device Selected
Nov-30 7:50:47 PM Insteon Manual Add Selected
Nov-30 7:50:12 PM Insteon Received STX 0x50 (Raw Insteon Rec):1D 5A 69 00 00 01 C3 11 00
Nov-30 7:50:05 PM Insteon Received STX 0x50 (Raw Insteon Rec):1D 5A 69 13 01 01 C7 06 00

************************************************************
END





Is my I/O linc bad, should I be ordering a new unit?

Michael

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